[jcwayne]

Please clarify the definition of 'user' for billing purposes. Specifically, do end-users (with no edit permissions) count?

[dvdhsu]

Hi, yes, they count for billing purposes. We bill per end-user of the tool.

But... if you have a good use case and can't make the pricing work, please let me know. I'm [e-mail], and I'd be happy to give HN readers a significant discount or even free Retool for a bit. Your guys' feedback has gotten us to where we are today. Thanks!

[vish4]

I have 3 cases:

1) a dashboard for an internal system which will be used by a team of 10 only. Will it cost me $100/month?

2) A dashboard used by 10 people in my team, but could be view by the rest of the company (say 100) people occasionally. will it cost me $1100/month?

3) Lastly, say I develop 10 different internal tools for my team of 10 people. Will I have to pay $100/month for each app?

[dvdhsu]

1 - Yes, $100 / month.

2 - We bill per monthly active user, so if they're active that month, we'll bill for them. If that's too much for you, please reach out to [e-mail] and I'll try to find some pricing plan that works for you.

3 - No, you can build as many apps as you want.

Thanks for the questions!

[infinite8s]

One model you could explore would be similar to Tableau's creator vs user/viewer license, which has a 10:1 price difference.