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by polskibus
2511 days ago
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Depends on the success metric. If you look at the cost of the tech churn to the businesses that have to spend much more than before to achieve similar results as before, then it is not positive result to anyone but tech providers, and (young) developers that are needed to redevelop. I wonder how much will businesses tolerate this if promised efficiency gains do not materialize for most of them. |
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I think you've stumbled on the core issue here. For an unchanging company for which their digital business does not need to evolve very much, having a basic IT department may just work. But as we digitize more and make technology a core competency and critical differentiator, a legacy, inflexible tech stack becomes a burden. It doesn't let you add the features that your customers may want, features which might be critical to a continuing and successful business relationship. Your customers then have similar demands from _their_ customers... all the way back to the primary sector.