[Rothnargoth]

Sonic customer here, but will try to be neutral. The value proposition was probably the best selling point, and they rarely raise prices. There is a certain satisfaction when the odd piece of Comcast advertisement comes by mail offering 2-3x the price for 1/8 the bandwidth from Sonic. Fiber customers can return the residential gateway and use their own router, which saves you $10/month. You have to agree you understand the implications of loosing remote troubleshooting, but I'm sure HN users are savvy in this department.

Prior to getting symmetrical fiber, I didn't have a clue what all that bandwidth could be used for, but again the value proposition was icing on the cake. Years later I still haven't a clue what all of this bandwidth was for. Imagine a kid on a fieldtrip to a famous chocolate factory imagining swimming in a chocolate fountain. The fountain is real, but you dip maybe one strawberry when you get there.

The only customer support call was easily enough to self fix. I just wanted to know if I had permission to touch the equipment in the outside service panel.

Hopefully, more cities push for municipal broadband. That would be if Comcast would stop suing to stop it.

[inferiorhuman]

Fiber customers can return the residential gateway and use their own router, which saves you $10/month.

You can return the gigantic Pace multifunction dongle but it'll cost you $10/mo to do so.