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by lbatx
2521 days ago
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I'm sure that's some of it, but it's also a result of lists being pulled ahead of time. Imagine you have 100,000 subs and 10,000 of them are going to get promotion A and then another 15,000 (with some overlap) promotion B. Often, the lists are pulled before the content is ready. Sometimes getting the final approval on marketing emails takes a bit, and so the person who unsubbed when they got email A are already on the list for email B. |
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I use a rule of thumb that every "spam" click costs me (as a bulk email sender) about $10. If somebody already unsubscribed -- it is quite likely that the next time they receive similar email -- they will click "Spam" button (which would cost me $10).
So I try to process "Unsubscribe" clicks quickly.