[NickInSF]

Completely agree. Sonic is a customer service provider that happens to be an ISP.

I've had their gigabit fiber service in SF for the past two years. The few times I've had to call and inquire about a service issue, I was able to speak to someone within a minute of calling. And if you check their forums, you'll find their CEO responding to questions.

[incomplete]

omg omg omg! the sonic cherry picker truck was finishing up the fiber work right outside my house this morning... talked to the amazingly nice cablemen and i should have fiber in ~month!