[mwfunk]

It makes them tons of money, their problem is that other things make even more money. Sadly their organizational structure is such that walking and gum-chewing is almost impossible for them, so even colossally profitable and beloved products can wither away from neglect.

[nitrogen]

This is why large companies need to be split at some point -- a $x billion market is enough to sustain a great company, but a $100x billion company will try hard to ignore it.