[unimployed]

There was a complaint about feeling guilt-tripped into tipping to make up for the poor wages. That problem doesn't really improve much at all under the "now my delivery person doesn't work for an app." The tipping norms are still mostly the same, where the tip still accounts for a large portion of their takehome pay--basically everything above minimum wage, which is really low and many use their own vehicles, gas, insurance, etc. Not tipping would still be an issue... just as not tipping has been an issue 10, 20, 30, 40, 50, 60 years ago (and possibly longer for food delivery).

The point that most people are missing is: if you don't agree with the business model of expecting customers to pitch in extra for tips, you should not patronize those restaurants and not tip. Just don't order from those restaurants. The issue is not the lowly delivery person, but the business. That does nothing to solve the issue except you are very likely lowering one delivery person's paycheck. The business doesn't think gee, I should change the way I pay people because they still get their delivery order revenue.

I believe the tipping system is shit mostly, but I'm not about to order a delivery service that is completely voluntary (I don't need it to live) and plan on not tipping the person that works for tips. I would tip them or just don't order that delivery.