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by abhchand 2520 days ago
Some reasons, playing devil's advocate:

1. While today's incident was unfortunate, Slack has been historically reliable.

2. There's a team of real people that works very hard to keep it that way. Using dismissive language just dumps all over their hard work.

3. It's easy to be dismissive but once you move away from Slack you'll realize how much an app that size gives you. IN other words the "sucks less" statement has shades of ignorance, and of course subjectivity.

4. Why be rude at all? Even if you don't buy into any of the above, is it that hard to be nice in making a point?

1 comments

Playing the devil's advocate's advocate:

> 1. While today's incident was unfortunate, Slack has been historically reliable.

Screen sharing and video have not been reliable in the past month. With several public incidents.

> 2. There's a team of real people that works very hard to keep it that way. Using dismissive language just dumps all over their hard work.

I feel very little sympathy for an engineer who make couple of hundred thousands per year. Not accounting stock options, vacation, and work environment. And Slack won't fire the culprit.

> 3. It's easy to be dismissive but once you move away from Slack you'll realize how much an app that size gives you. IN other words the "sucks less" statement has shades of ignorance, and of course subjectivity

We invest our own time building integrations. Why should be doing that for Slack and not for the competition?

> 4. Why be rude at all? Even if you don't buy into any of the above, is it that hard to be nice in making a point?

I don't think OP's "It sucks" is dismissive or rude. You can be nice and still thinking something sucks. It helps no one to lie by choosing less explicit words.