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by mradonic 2517 days ago
This is becoming so often it's embarrassing really.

The way it's handled in the app is also not ideal to say the least - only indication that something is wrong is that the text you are trying to send is greyed out.

3 comments

True, it's really bad UX that cost me and a coworker each 30 minutes this morning. Nobody expects the backend to be completely reliable, but the client should be trustworthy when it comes to reporting the status of the backend.
Eventually the status bar appears saying they're having an issue.
Hmmmm, I have 3 workspaces, 1 is paid for, and I got this message only in the paid one :D

Is it stated in the pricing page that you get better error handling if you pay?

I didn't get it for either the paid one or the free one so it might be a coincidence.
Yep, and from the status message, you can get to Twitter inside the Slack client and read memes directly from Elon Musk's timeline instead of going through your organization's dedicated meme channel.
Weird, it took me to a status page saying they were having trouble.