[eggfriedrice]

It can take a huge amount of time, but actually, that bit I won't outsource yet. We do it all in house.

A friend of mine with a similar business in a different field tried outsourcing that a few years ago and it didn't work well, I didn't really understand why until I started.

We sometimes pre-configure gateways and devices for customers, so we need to pull them off the shelf and work on them first, then pack all the other stuff they ordered into the box and ship it. It's invaluable having the stock close to hand.

My solution - hire someone to help with the logistics.