[mbajkowski]

Good for them. Used them for startup a few years ago. Worked really well and super simple to use when all employees were in a single state and we only utilized their payroll services. Once we started venturing into offering health insurance to employees though and our employees spread across multiple states / countries we were not able to customize the plans to our liking (we had some very specific ideas about how we wanted to subsidize insurance) and ended up switching to different provider. We ended up trading the nice Gusto (ZenPayroll) interface for a much more clunky one and most likely a higher premium, but the other provider was able to customize our packages without us having to devote much time to it, which at that point was worth the trade off. I'm sure Gusto has improved hence, and I would likely give them another try today as needed. By the way, for those switching payroll providers, in my experience it is better to do either on a quarter end or year end - while not necessary by any means, it can make it easier to gather all needed documents in case there are tax questions down the road.

[cassowary37]

nope (re being sure their ability to handle health benefits has improved)... just used them for a startup and their response to questions about integration with health benefits was essentially (3 days later) - um, we don't do that, but we'd be happy to sell your name to a broker.

agree the interface is pretty, but failure to really support benefits will be a dealbreaker for many startup/small business folks.

[mbajkowski]

Thanks for the input. I was assuming things may have improved since I last used them a few years ago. My experience was similar to what you mentione above, back then. This may save me some time evaluating options for future ventures.