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by axaxs 2523 days ago
Exactly. I didn't really understand the outcry, unless people in the USA just don't understand fully how tipping works. It's exactly the same model that restaurants use.
2 comments

> unless people in the USA just don't understand fully how tipping works.

Every "outrage" in the US consists mostly of shit people don't understand. That doesn't mean they're wrong about the cause, but you can be "right" for the "wrong reason".

In this case, yes, DoorDash employees are getting screwed. At the -same time-, DoorDash is doing nothing weird or outside of the norm.

The solution is wrong. People are trying to get 1-2 companies to make tipping a little less bullshit, when its tipping itself, across the entire country, that is broken.

One important distinction to me is DoorDash took benefit from every single tip while restaurants only benefit on the first couple tips until the difference between minimum wage and the tipped minimum wage is negated. After that all tip benefits go directly to the person being tipped where people expect it to go. Generally, depending on a lot of variables, after the first handful (I’m ball parking 2-4) of tips that gap should be covered and most times servers should see way more than that in tips.
I think it's more likely that you don't know how tipping works in restaurants. While the restaurant can take tipping in account when setting their hourly wage, they cannot garnish, in real time, larger or smaller portions of each individual tip a waiter earns on each ticket.
That's just a difference in model, and "gig economy" vs traditional. I'm not saying they work identically - they can't. But it obviously didn't start out that way with restaurants, and I doubt it will with DoorDash for long. Once they have an idea of average tips in markets, expect them to set a flat per delivery rate that is much lower, and let tips be tips.