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by wurichard 2524 days ago
Hi all! Richard here from Simmer. Would love your feedback on the app, HN community! I have a specific questions:

* What’s your fav delivery service and why?

* How do you decide what to order when you’re ordering delivery?

* How could our feed make this easier for you?

3 comments

Honestly, I used to order delivery all the time from Grubhub, and occasionally the other services. I hate it when my order arrives late or incorrectly, and Grubhub was the most reliable out of the bunch. A big concern for me while ordering from Simmer would be the accuracy of my order and completion!

When it comes to delivering food, I like the process to be as swift and clear as possible- probably because I can't see the food or the place making it. I usually choose my dish/restaurant based on what I already know is good/craving. When I create group orders, which is more often than not, lots of recommendations are being exchanged because I'm definitely quite indecisive.

Because it's delivery and I'm limited to what's open/within a price range, I'm not very adventurous to avoid "risking it". I prefer to have a great meal than an adventurous one on busy days/days in.

Hopefully, with Simmer I can explore some new options confidently!

We currently deep link into other apps. You find a highly reviewed dish and then choose your preferred delivery platform (i.e. GrubHub).

We plan to build out full delivery services eventually, but we would use DoorDash to take care of the backend and logistics, so we would not be the ones actually delivering (that would be DoorDash).

Group orders is tough, and we haven't figured out how to crack that just yet :(

The biggest obstacle for me that you could help me solve is seeing crowdsourced photos of every dish because often I want to know quantities of things and visuals are one of the best ways to get that info.

Seamless and Uber Eats often have text descriptions of dishes here (NYC) but pictures are less common, restaurants don't seem to care enough to put in the effort.

The other big win would be to be able to see highest ranked or most liked dishes in a neighborhood (irrespective of the particular restaurant). You can often see highest rated restaurants in an area, or highest rated dishes at a particular restaurant, but it would be interesting to see a view of best dishes from all over my area.

Finally, might be neat to be able to browse by 'value' as opposed to just 'quality'.

Love all your points. We have photos of most of the highest rated dishes, especially for delivery!

We also have a walking feature that allows you to see the highest ranked dishes around you. You can also go into a restaurant and see the best dishes at those restaurants.

We're not there with value just yet :(

We definitely want to focus on blowing up NYC. Is there a neighborhood or a couple of restaurants you would like us to add into the database?

> * What’s your fav delivery service and why? DoorDash because best selection and best app. But I don't use it hardly at all because it's expensive. I usually do take-out.

> * How do you decide what to order when you’re ordering delivery? Usually I order something I already know is good, or something on the menu that seems similar to what I already know is good.

>* How could our feed make this easier for you? My number one use case for this app would be to check for the best dishes at the restaurant I'm at. Or when I'm about to order take out.

The app feels like React-Native. I'm probably extra picky (I'm an iOS dev) but I think it makes a difference to go true native.

This is so helpful. Thanks for the color. We built the app using Ionic, a framework that houses a web application as an iPhone or Android app. We are considering switching to true native soon :)

Totally understand your primary use case. You can search for any restaurant and find the best dishes there!