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by aloisdg
2520 days ago
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Keep reading the article: HTML emails are mainly used for marketing - that is, emails you probably don't want to see in the first place. The few advantages they offer for end-users, such as links, inline images, and bold or italic text, aren't worth the trade-off. and more at https://useplaintext.email/#why-plaintext |
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For example, I'm signed up for marketing emails from several airlines and these routinely save me money when booking vacations. Cheap airline tickets are a limited resource, so real-time notification of new availability has financial value to me.
Same with end-of-season sales for clothing I like. One company gives email recipients 1-2 days to shop before the sale is posted publicly on the website and social media.
It also ignores the tremendous popularity of email newsletters, which employ HTML formatting to improve the user experience, exactly the same way content websites do. In fact HTML email newsletters are often better than websites, because email clients don't execute javascript. The advertising is far less intrusive.