[rubinelli]

"Nobody reads those" isn't a valid defense. That said, I see a huge problem in adding abusive clauses when you have a monopoly or duopoly in the area. The customer can refuse, but then what? Will they simply not have a phone or Internet?

[jonlucc]

> "Nobody reads those" isn't a valid defense.

Why not? Presumably the goal is that consumers understand the agreements they're in. If nobody reads ToS and everyone knows that nobody reads ToS, then they aren't useful communication.

[rat9988]

Depends on the country I guess, but in some it is a very valid defense.