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by Zarel 2526 days ago
I'm pretty sure those are because they dislike it when people who aren't their employees repair them, because they dislike getting blamed when someone else messes up a repair job and blames them for it.

It's the same reason most companies try to prevent third parties from repairing their products. 100% "I don't want to stake my reputation on someone else's repair job".

1 comments

And yet if they want people who are their employees to repair them, why do third parties like Rossman get any business? Clearly he and people like him are providing some service that apple isn't, that service so far mainly looks like repairing apple products that apple doesn't seem to want to for one reason or another. I like that "I dont want to stake my reputation on someone else's repair job" also comes with "I want my reputation to mean you will possibly just never actually receive a repair job". Also, that reasoning wouldn't explain things like, oh I dont know, Thinkpads? I've never heard complaints and issues with them like i do apple, especially when it comes to the quality of the machine itself, and they are famously modular and repairable.
I didn't say it was a _good_ reason, or that all companies make it hard for people to repair their products.

I'm just saying that if a company _does_ make it hard to repair their products, and you sat in on the meeting where that decision was made, you're going to hear "I'm tired of people trying to repair our products and screwing it up".