[mparkola]

It was and still is hard for me as well. I tend to get emotionally involved with whatever job I do and the people I work with and that sometimes creates friction with people who prefer a level of professional detachment (or just don't care).

Anyway: I recommend the book "Reinventing Organizations" for a look at how to create more human-friendly orgs and "Time to Think" for some powerful tactics to use at a team level.