Hacker News new | ask | show | jobs
by Uberphallus 2531 days ago
Actually the contract is in place when the order is confirmed. At least from EU webshops it's common to receive two mails, one for order received, another for order confirmed (potentially hours or even days later).

This actually hit the spotlight recently in Spain as Dell advertised 1000-1800€ laptops for 29-35€ on their site[0]. Many people bought, received the first AND the second email around 5h later.

If it wasn't for that second email, they could cancel the order no questions asked, but actually someone on their side said "yep, this order looks fine" and clicked confirm. Consumer associations are hitting Dell with all their force.

[0] In Spanish: https://www.eldiario.es/tecnologia/portatiles-Dell-clientes-...

1 comments

My god Dell's webshop is a steaming pile of fun. I've only had to deal with being unable to order months on end - this sounds much more friendly!
Not friendly, they canceled the orders, breaching their own contract and the law doing so. They went past the "no backsies" point in the transaction and they actually backed out.