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by thetruthseeker1 2527 days ago
Enterprises like these are free to make whatever decisions they want and I don't think it's fair to evaluate them with morals that seem to imply they are evil. What I mean is : this enterprise is not a monopoly, and there is competition, and it is free to fail ( unlike some banks lets say). If some other tax website provides better value, people are free to move to that.
2 comments

I agree people are too quick to reach for labels like evil when the reality is that systems create incentives and groups of people follow incentives (basically don’t hate the player hate the game) and do an amazing job at rationalizing their actions as good (we’re all the protagonist of our own stories).

However we don’t have to throw in the towel and let these things run wild. If TurboTax exists by the grace of rent seeking and fixing tax filing at the federal level increases our overall productivity/happiness then we should try to change the system.

If you disagree with this view that is not a reason to down vote. If you think the point I am making is irrelevant or insulting or a bunch of other reasons which are not addressing the topic at hand, then that is a reason to down vote. I will continue to argue that it's ok that a tax firm like Intuit can operate with profit being it's main motive