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by foldingmoney
2527 days ago
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I don't disagree with any of this. And if we're talking early stage, founder-led startups, I'll grant that this may not apply. It's most relevant to large, board-led corporations, and it's also not necessarily zero-sum: it's up to regulators to set the rules such that sociopathic businesses benefit their shareholders and their customers. My proviso that businesses tend to act like sociopaths _even if no one who works there is a sociopath_ is important. Suppose I go to pick up coffee, but on the way to the stand I see a homeless man and decide he could use the money more than me, so I give him the money instead of getting coffee. Everyone wins: homeless man gets money, I get a feeling of satisfaction that is presumably better than the coffee. Now suppose instead of getting myself coffee, I was actually getting coffee for my boss, who'd given me $5 for it. Suppose that if either I or my boss had been getting _our own_ coffee, we'd choose to give the homeless man our money instead. The only scenario where he doesn't get our money is when I'm acting on behalf of my boss: my boss gave me a task, and I can't choose to give my boss's money away -- not even if that's what I would do in my boss's shoes, and not even if that's what my boss would do. When I act on behalf of my boss, I'm less charitable than either of us individually. |
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It's not a good way for them to run a business, any business. They're failing already, get out ahead of the game.
What your coffee money analogy gets at is a culture where employees are encouraged not to do anything except tick the boxes and get through the day. The boss sent me for coffee, so the only thing I can do is go get coffee. I'm really just an over-specified delivery robot and shouldn't think about what I do, let alone why - just do it.
Boards like you've described are not providing their company with the only thing they are supposed to offer for their high salaries - direction. They're leeches. I'd like to see shareholders either embrace this, cut costs and replace such boards with just some standard paperwork saying the shareholders don't care about the big picture, so blunder along until the executives accidentally go bankrupt and too bad OR fire such inadequate boards and hire somebody who actually has opinions and acts on them for better or worse.