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by jack_h 2534 days ago
Yeah, I ordered a drywall trowel from Amazon a while ago and it came in a plastic bag. Someone, somewhere dropped it and it bent the corner. I looked at returning it and the process seemed convoluted at best, so I just hammered out the corner until it was good enough to be functional again.

I tend not to order from Amazon much anymore, and this only strengthens my resolve to order from other retailers.

1 comments

Below $15, there are no returns in Amazon now.

Everything else, it's either USPS label or pick up at home.

I was talking to a guy at the UPS store and he said amazon told them to bundle all their returns together.

Meaning, 12 customers return stuff, they put all 12 returns in the same box and send it in.