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by uwuhn 2532 days ago
I bought a new Macbook Air this weekend. I asked the sales associate who was helping me with my purchase why the new one was cheaper than the previous generation, which was still available in the store and being sold alongside the new ones.

He told me it was because they had dropped the price point on the SSDs. I'm curious if they were actually briefed on why they're cheaper and what to respond with when asked, or if he actually didn't know why Apple reduced the price (cheaper/worse SSDs).

3 comments

They were probably reiterating what they were told to say. The Geniuses or other technical minded employees might make their own assumptions but they will always say the Apple scripted response.
I'd be stunned if Apple told store employees much of anything that's not public, since anything juicy told to store employees would be guaranteed to leak nearly instantly via social media.
I'm impressed they knew that much detail.