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by garbre
2534 days ago
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Sad that people downvote without bothering to reply. To me, it sounds like you either don't like your product team in general, or they ignore your ideas for reasons of territoriality, or you're doing a bad job expressing your concerns to them. Frankly, I don't see why an engineer would know what the customer wants better than a product manager. I do see how an engineer would know the kind of corners they most want to cut, and of course how any human would want to present their self-interest as the group's interest, but I don't know anyone's specific circumstances. |
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The engineer usually spends much more time investigating customer usage data, help center feedback, product features and competitors, all while also having greater familiarity with the engineering implementation (to know what’s feasible / reasonable) and greater quantitative skill to determine the implication of evidence in terms of what actions to take.
One lesson I learned a long time ago is to develop product management as a career growth track for engineers who are interested, because the best way to be an effective product manager is first to be an engineer of that product for a long time and leverage the engineering skill set as the primary skill set for product management.