| They are also miles behind on features customers want... For example: * My credit card statement should have links to the merchant, the address, a list of the things I bought, a link to the returns process, etc. * Why can't my statement also have the total number of calories I've purchased in the last month, or grams of carbon in fuel I've put in the truck? * Why can't I use my mastercard to pay another mastercard user directly? * Why hasn't mastercard produced a '2 factor' for card payments rather than forcing every bank to implement their own? * Why can't I buy a dual Mastercard/Visa/Other card, which works with merchants who are picky and will only accept one or the other? * Why are we still issuing bits of plastic in the digital age anyway? * Why don't the cards have a microusb plug on one edge, or NFC to plug into a phone or computer to log in, to act as an identity card, to authenticate or make payments, or anything else other companies issue smartcards for? * Why don't mastercard work with mobile providers to issue cards that you can spend your pay-as-you-go balance with, turning a mobile provider into a bank. It seems mastercards business is 'stuck', and there are opportunities to innovate all around them, but they won't. |