| > He was shocked when he saw that the task's card has been claimed by another. If this is project management, then where is the planning ? This really has nothing to do with Agile, it has to do with planning which is not absent from Agile. > "I am not getting the satisfaction of completing a thing when working like this." This is a people issue, it's very attitude based. Oh someone took my ticket, my work life is horrible. How about 1) talk to the person who took it, 2) talk to someone and explain the reason this should be done a different way (communication something agile highly promotes), 3) go with the flow and move onto something else. Don't be a snowflake. > 1) No ownership satisfaction 2) No completion satisfaction I work in a small agile house, and I have much more ownership and involvement in project completion that I have had anywhere else. In fact that is a premise of such methodologies as scrum which time box, and reduce the scope and objectives to things like sprints. > 3) Someone else taking credit for their work I am not sure about this one, but this is consistent of many work environments. Heck I've worked in offices where some egos would take credit for anything. |
Who gets the 'tickets', why are 'tickets' always ruling people, when will 'tickets' be more like working for your own company?
The fact is the tickets themselves are acting like a virtual currency of which only one person gets, exclusively.
If more than one person could work on a ticket this would solve the problem, but the fact that people are locked out and it's exclusive makes them an argumentative point and causes greed/habits to form.
Fix the tickets, not the people. All the credit and satisfaction comes from this one point.