[Skywing]

Now that it's clear that this is a hosted MySQL service, how can we be sure it's reliable? You claim to be very scalable and reliable - well, what makes you that way? For example, we know MongoHQ runs on Amazon's infrastructure.

These are mostly all just questions related to how your site portrays the service you have obviously put some serious work into. I think it does a pretty bad job of selling your service to somebody that knows about databases that is shopping around for a hosted solution. I think it currently seems to try to hide all of the backend specifics and cater to people that may or may not care about the actual backend questions. These are just my thoughts trying to help you out! Not trying to be negative or degrading.

[cash_coleman]

Great questions - first, we also run on Amazon's infrastructure. Our systems automatically scale based on our service configuration, and we (and Amazon) automatically back up your data in a redundant fashion so that you don't have to worry about it.

I think that's our messaging strategy overall, in fact. We're really trying to make it very easy for users to not have to think quite so much about which database we're using on the backend, and more about ClearDB as a product, because that's really what matters in this case.

Obviously with a startup, questions like these are going to be asked, and it makes perfect sense to ask them. We're still working out how best to convey trustworthiness in the eyes of more knowledgeable customers such as yourself. If you have any suggestions in that regard, we would love to hear them - in fact, if you would like to take this offline, feel free to email me any and all feedback that you may have to [e-mail] :-)