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by bbrazil 2537 days ago
That works until there's ~only self-checkouts, then it gets slow again.

There's a knack to using them, and unless you have a generous number of them (I know of only two local stores that do), you end up getting stuck while the single staff member assigned to the self-checkouts assists customers having issues.

Plus it's not unusual for a significant number of them to be out of order, not accepting credit cards, only accepting credit cards, or just being generally temperamental.

1 comments

> That works until there's ~only self-checkouts, then it gets slow again.

I don't know about that - self checkouts are both more space-dense and require far less staff to support so each individual store could support way more customers.

Replacing human workers with robots should be considered a good thing, it's a problem with our system of economics, not with the companies increasing their level of automation.