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by perl4ever 2545 days ago
I would assume that it's not a QA issue, but rather it's designed to perform well enough that 95% of customers don't complain. If 95% of customers don't get it wet or don't get particularly angry when they do, then designing it to be more waterproof would under-optimize the company's resources.

A lot of the things we take for granted about the benefits of living in a capitalist society are side effects of capitalists traditionally not being very good at their jobs and giving customers stuff/benefits unintentionally. That seems to be going away thanks to IT and increased testing of assumptions.