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by scriptproof 2546 days ago
This is one experience. I have some exchanges with paypal and their answers were perfectly accurate and personalized. After many transactions, I have no reason to complain for now. About the case of the OP, I once had 2000€ credited on my bank account for no reason. I knew it was an error and did not touch it. Several days after, the amount was silently debited. No message from the bank. This is not specific to Paypal.
1 comments

>Several days after, the amount was silently debited. No message from the bank. This is not specific to Paypal.

Except if you asked the bank, they'd say there was a system error we had to correct, sorry for the inconvenience, please take our survey. PayPal will say you sent/refunded the money, we never touched these funds and can do no wrong, and if you can't produce documents that never existed related to this transaction that was entirely in error you can kiss your account goodbye.