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by avree 2547 days ago
I made the mistake of paying the $800+ for the bottom clamshell replacement needed to fix the keyboard one week before they announced this program.
3 comments

The Apple Support page says

> If you believe your Mac notebook was affected by this issue, and you paid to have your keyboard repaired, you can contact Apple about a refund.

I'd say you have a good chance to get your money back.

Apple is usually very good with this sort of stuff.

My wife bought a MacBook two months before OS X came out, so she had OS 9. When OS X came out, Apple sent free copies to everyone who bought a computer in the last 90 days.

Presumably it was more of a PowerBook than a MacBook, since OSX came out in 2001ish and MacBooks didn't exist till they switched to Intel in 2006.

Sorry..

You're right; I remembered it wrong. It was an iBook. 10GB hard drive and a built-in DVD-ROM. I wish I hadn't sold it years later.
Or they could just announce their product schedule that they know months/years in advance so the customer could make an informed choice.

No credit for fixing the problem they deliberately create.

I guess you've never heard of the Osborne Effect

https://en.m.wikipedia.org/wiki/Osborne_effect

I believe you can claim it back?
Apple is usually cool with this kind of stuff. Contact them.