Is this the equivalent of having a contact@mywebsite.com where users could contact me? Maybe I'm just stupid but I'm not really sure I'm understanding what the product is.
Is this the equivalent of having a custom domain email address? Basically yeah. Maybe it would be easier to have an inbox locally on your website, so users don't have to
1. Locate the "contact us" page, copy the given email address and
2. Open their email provider to send the message
Both actions are awfully trivial but users' attention/willingness to give feedback can be fleeting. In the past 2 hours I've received hundreds of well articulated pointers via the Chitter add on. Would I have gotten as many over email? I'm guessing probably not.
It remains to be seen, however, if users even want to revisit a website to simply view a message. Maybe or maybe not.
1. Locate the "contact us" page, copy the given email address and 2. Open their email provider to send the message
Both actions are awfully trivial but users' attention/willingness to give feedback can be fleeting. In the past 2 hours I've received hundreds of well articulated pointers via the Chitter add on. Would I have gotten as many over email? I'm guessing probably not.
It remains to be seen, however, if users even want to revisit a website to simply view a message. Maybe or maybe not.