[JadeNB]

> You're looking for a ThinkPad or an EliteBook.

I've seen such recommendations before, so my first non-Mac purchase in a decade (~2014) was a ThinkPad. I used to love the nub in the '90s, and I got used to it again, but otherwise the keyboard was horrible, and I eventually had to replace it. (A big plus: it was really easy to do.) Right out of the box I had a dead pixel on the screen, and, when I told customer support, they said that they regarded a certain number of dead pixels as normal, and would not replace it.

I'm sure I just had a bad experience, but I have never had either of these problems with any Mac purchase (aside from the fucked-up-by-design modern keyboards).

[keldaris]

Yup, non-corporate customer support is terrible. The bright side is, everything is easily replaceable (or at least used to be until very recently) and if you don't want to do it yourself, chances are you can find a cheap third party tech to replace any screen, keyboard, etc.

Also, for what it's worth, in over a decade of using and recommending ThinkPads, I've never encountered a bad keyboard before. Dead pixels are fairly common, though.