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by briandear
2540 days ago
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The Touchbar is a source of many complaints? Or just a small slice of people who complain loudly? Anecdotally, I have many relatives with touchbar MacBook Pros and they haven’t complained about it. Is it possible that many people actually like the touchbar but they don’t spend their time on specialized forums singing its praises? It just seems like the assumption that people hate the touchbar is selection bias. Aside from the aforementioned relatives, I have a few friends in the pro video/audio/photo world who love the touchbar. I would caution Apple against placing too much weight on any particular opinion. Pleasing the curmudgeonly neckbeards might mean that you piss off the creatives, or vice versa. |
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Something really stupid (related to TouchBar design) happened to me about 2 weeks ago.
I watched a movie using an external TV, and I set the laptop screen brightness to zero. The movie ended, so I shut down the machine using the TV as a monitor.
Next day, when I turned on the laptop (without the TV). Zero! No sound, nothing, only the artificial "ESC" key in the TouchBar. My first reaction... "ohh the brightness", it happened before with older MBP models.
But... Where are my brightness keys!? For some reason, there were not displayed. (after a little bit of search in support forums, I found that some users were not seeing TouchBar keys during login too).
I connected the TV again... nothing. I tried to login... but since I couldn't see the login screen, I ended in the password recovery mode. In total desperation (that included trying to reboot in recovery or to do a SMC reset without any visual and auditive feedback), I found by chance that the screen displayed the right brightness if I open/close the lid.
When I saw the password reset mode screen, I was happy. But if I restarted the brightness remained in zero! and no TouchBar... After another trial & error of open closing the lid, I saw the pass recovery screen again. Then I deactivated FileVault to reboot in recovery mode, and finally, I saw the brightness keys in the TouchBar!!! (it was a WTF moment).
I searched in a lot of forums if it was possible to change the brightness with another key combination, but it wasn't possible. My secondary keyboard is a MagicKeyboard that is Bluetooth only... so I almost have to contact support for a very stupid design decision to not give the users a secondary method to control brightness when the TouchBar fails.
BTW previous Mac models emitted a sound during power on... that would have been helpful. It's very hard to know if your computer is working without any feedback. And it's also very hard to hit the recovery key combination without auditive feedback.
I like the aesthetics of Apple design, but as an Apple user for many years... the change of priorities in the hardware user experience is noticeable.