[kurtisc]

I just have to disagree. A car company can and should expect the users to read the manual. If you only use what's visible in the driver's seat, you'll never find the sump plug, service plan, tyre spec, engine bay...

The alternative is worse ergonomics for people who do read it to give better discoverability to those who won't.

[dmitriid]

No, a car company should expect users to read the manual for rarely used and undisciverable things. Controlling the radio is not the same as looking for the service plan. Controlling the A/C is definitely not the same as changing tyres twice a year.

Discoverability is an important part of UX, and if you can’t solve that for the most common tasks, what good is your design?

I’ve driven over forty car models over the past 8 years (I don’t own a car, so I’m always driving tentals, friends’ cars, car shares, carpools etc.). Renault is the only one that continuously confuses me with their choices (after two weeks and over 1000 km). It takes a special, oblivious kind of designer to achieve that.

[hn23]

Try Peugeot as well:)