[dkhenry]

Email tracking is wrong, and personally I have gone through many steps to try and keep myself safe from it. That being said you are incorrect if you think this is limited to Marketing and Sales. Literally every E-mail in my inbox when I wrote my initial comment had a tracking pixel. GitHub uses tracking pixels when they send you notification of Pull Requests. Square sends tracking pixels for receipts. Every notification I had in my inbox was accompanied by a tracking pixel. Superhuman isn't even the first client to do this. I know that Nylas and Mailbird both had it and I couldn't even figure out how to disable them in Newton Mail on Android. To say this is somehow about Superhuman is to deny the problem, this is an industry wide problem that everyone is culpable for

[filmgirlcw]

You’re talking about transactional emails —- Superhuman isn’t a client for sending transactional mail (that’s automated anyway), it’s a normal email client.

It’s disingenuous to conflate transactional or marketing email tracking with a manual, non-automated email one person sends to another. Yes, I’m sure plenty of people track those emails, that doesn’t make it common or the expectation from a sender. The fact that there is this much upset about this proves that this isn’t the expectation.