[dingaling]

Yes, it is pity.

Is that anything of which to be ashamed?

No, it indicates empathy and a willingness to change to make a task easier for someone.

I don't understand why you think that is weird. Perhaps the zealot hadn't considered that perspective beforehand.

[Grumbledour]

Being pitied is not a nice thing. Show Empathy to all humans. Pitying someone does not make you a better person.