[zelon88]

There was an article posted on HN recently (no time to track it down) but the thing that struck me about it was; the content moderators they do have are powerless.

One moderator spoke of watching animal cruelty to a lizard, deciding it went against community standards, but being over-ruled by superiors who thought "leaving the video up would lead to crimial punishment." As days went on, more people shared the same video and more people kept reporting it. This one moderator wound up seeing the same video come across his screen many multiple times. It happened for days until enough people reported it and the post was removed.

The people currently doing this work aren't really valued. That's why they're contractors. They are simply fodder teaching a machine how to do this insanely damaging job for the future. That's why Facebook doesn't employ them. They're going to be damaged and replaced by technology soon. That's the roadmap. Nobody wants to pay for their rehab, or their counseling, or even their wages.

In 10 years it might be more reliable, but then we'll be complaining that the human element has been completely removed.