[rightisleft]

"We're Open Source!" isn't a valid defense when you have paying customers. That pitch sounds great for your VCs, but for someone who spends a portion of their budget on your cloud services - i'm appalled.

Gitlab is a SaaS company who also provides an open source set of software. If you don't want to invest in supporting up time - then don't sell paid SaaS services.

[godzillabrennus]

Your logic and reason have no place in VC land.

They need more users!