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by shakna
2555 days ago
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However, they recognised the complexity of the reset process, and that customers may have a more-significant-than-none need for a reset. (A simple example that occurred to me: Lost/destroyed phone). This video was the result. A professionally filmed video, even with low needs such as this one, also come with significant costs, as well as the PR fallout when people realise it's absurdly complicated compared to pressing a button with a toothpick. (As well as the support fielding they may have to end up doing). The BOM cost of the hardware in the bulb is closely accounted for in most products like this, but it seems the cost savings on the BOM weren't accounted for elsewhere. |
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