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by austinhutch
2549 days ago
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Awesome post. My main issue is with the BBB reference data... to me that smells like correlation not causation. It implies a level of detail and effort spent on the page. I have a hard time believing that the reference to BBB itself serves to improve rankings... |
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It's impossible to determine causation at scale, unfortunately. One could argue that business owners who curate great BBB rankings and feature the badge are more likely to instill trust in consumers, which in turn will result in longer time on site and therefore better rankings.