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by la_barba 2552 days ago
>I heard culturally Japan and to an extent other Asian manufacturing nations would never actually press the button. Can anyone confirm this?

Its a cord, not a button, and the cord gets pulled all the time. It is a bit brave of Toyota to admit this fact when today's "journalists" are always looking for an angle to take a quote out of context and clickbait the headline. "Toyota admits they have constant flaws in their manufacturing process"

https://wheels.blogs.nytimes.com/2009/09/04/toyota-quality-c...

https://www.leanblog.org/2012/11/andon-cords-at-the-toyota-t...

"In our introductory discussions about Japanese culture, Brad talked about the importance of harmony (“Big Harmony”) in Japanese culture. Because of the overwhelming need for harmony, people often wouldn't naturally speak up. They might be more willing to cover up a problem than to really fix it. So, the andon cord is a mechanism that makes it easier for people to speak up."