[DaveWalk]

+1 to developers on HN: if your dream is to have a company with a sales team, it's great practice to get to know CRM softwares early and in-depth. Every seasoned salesperson will need a functioning CRM to do good work...and the best salespeople will get held back by a malfunctioning/nonexistent CRM.

[trisomy21]

Do you have any recommendations on where to get a solid introduction to the most popular/prominent CRM tools? I’m really curious to dive deeper.

[DaveWalk]

As mentioned there are dozens, and Wikipedia will show you[0]. Since CRMs can be bolted onto just about every business, use cases vary extremely. If I'm being honest, every sales manager starts with an internet search to find the latest rundown [1].

My recommendation is to set aside time to play with a lightweight (pipedrive) + heavyweight (Salesforce) options to see how you might use them one day. I would treat CRMs like a regular piece of software. Many offer totally free trials for 1-3 users. So I would bet they agree with this approach :)

[0]:https://en.wikipedia.org/wiki/Comparison_of_CRM_systems [1]:https://www.pcmag.com/roundup/253275/the-best-crm-software

[trisomy21]

Great recommendation. Thanks!

[cosmodisk]

There are zillions of all sorts of vendors, however it will most likely boil down into these: Oracle,Salesforce,Adobe,Microsoft,Zoho,Hubspot,etc. Some interesting resource on CRM in general: https://beagleresearch.com As for specific products,I'm mainly familiar with Salesforce,so: https://trailhead.salesforce.com/en/home

[trisomy21]

Thank you. I didn't know there was an analyst firm dedicated to CRM tools! Great resource.