|
|
|
|
|
by ben509
2552 days ago
|
|
What do you actually do about an alarm? Okay, I just got an email, check there's no release planned, I go through the diff and, oh crap, my customers are being pwned. Now I'm going to have to drop everything and manually disable those URLs until I can contact the maintainer of this service? I guess that's the unfortunate reality when using SaaS. I'd want a runbook feature so that anyone getting the email has a procedure to: * check release notes to identify a false alarm * if not identify which source files the URL is used in * disable those URLs * flush caches * confirm they're disabled * contact the service provider * roll back when upstream is fixed Or something like that. Man, I do not miss ops work. |
|