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by StavrosK
2554 days ago
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> It seems like terrible UX to not allow/require individual approve/reject on transactions that triggered the limit. This would have been a massive improvement, agreed. Maybe they have to make a call within a few seconds and can't ask your permission first, though, so maybe that's not possible. Still, the notification could have shown "Your transaction to MERCHANT for AMOUNT on CARD was declined because of your limit". That would have avoided this whole disaster. |
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I suspect that by wanting to move fast they put less emphasis on the features that are more time-consuming to implement.