[deboflo]

Excellent article. I’ve experienced a few of these issues at two vastly different companies (one had 60k employees, another only had 200). I implore developers to avoid working at companies with this class of problems. Work for a company that is strongly customer focused instead.

[Angostura]

But you can have a company that is strongly customer-focussed that still faces this class of problem, surely? It would seem to me that solving these problems at a large company where there actually is trust and esprit de corps to get it solved could be tremendously satisfying.