[fencepost]

I know folks who've gotten pushback from clients of "I'm not paying you to just Google things, fix my problem!"

My recommended response is "Nope, you're paying me to understand what's happening, look for possibly relevant information about why, understand what results are and are not relevant, and apply what I've looked up."

[robocat]

It feels weird when you go to a doctor and they start googling in front of you, for what seems something relatively common and simple.

[fencepost]

I'd rather they be searching in UpToDate.com, but one of the most important things in diagnosis is the ability to filter available information and determine relevance. If you have identifiable symptoms that don't fit with the "hoofbeats means a horse" common diagnosis then someone able to take that starting point and get other possibilities to evaluate is good to have.