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by Timucin 2557 days ago
I recently had my spare macbook’s battery replaced by paying quite a lot. I even had to do a second trip to the store because the returned item was also faulty. They did something to the motherboard while changing the battery I guess because they also replaced that for free, but not before I diagnosed the problem for them...

Then today I learned that the battery I got replaced was included to this program butit seems Apple doesn’t want to refund the money I paid for the battery and they can’t guarantee if the replaced battery is healthy, so I have to do a 4th trip to the Apple Store make sure it won’t explode to my face...

I don’t understand why Apple can’t track what it put to my laptop and tell me if it dangerous or not.

It’s just annoying and painful. I’d expect better -which was the case for the past 6 years.

2 comments

I have had a MacBook Air Mid-2012 since... 2012. Last year I bought new batteries online myself for like 80-90$. Replacing them took like 15 minutes by following a webpage linked in the battery package; it was idiot proof.

The new batteries have like at least 20% more capacity than the old ones ever had, and almost a year later are still going strong.

Couldn't been happier.

This Macbook Air mid-2012 is the best laptop I've ever had. I've been wanting to upgrade to a new laptop but I haven't been able to find one that makes the upgrade worth it. Paying 2000$ for 30% better performance isn't really worth it for me.

I'm going to say Apple no longer respects their customers. It's been a downward moving trend for the last several years. Keyboards, bad screens, batteries, etc.... They used to be able to charge the prices they did because A) it worked and B) was the best.... I can't say that anymore for them.