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by KumarAseem
2556 days ago
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They had the advantage that they did not have any legacy systems to take care off. All the other operators have to take care of 2G and 3G network supporting infra along with putting in investment for 4G.
So, Jio had a lot of money to use to grab the customers by offering free deals. They applied the approach of cannibalistic business growth.
Also, there network is not good anymore now, as the subscriber base has grown. I have seen cross connects happening which used to happen in the days of landlines.
Cross-connect, not sure if all know it by the same name, is when you call a number and you get connected to some other number. I have never faced this with other providers like Airtel, Idea and Vodafone in 13+ years of mobile phone usage.
Jio is now in the same league as others, and is actually bad at the customer front level when compared to Airtel and Vodafone+Idea.
This is from my own experience and of those in the close circle. |
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How do you make money offering free deals?