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by Chazprime
2560 days ago
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I think the issue is that Apple used to be a more service-oriented brand. My Dual G4 tower years ago had a run of bad processor modules. AppleCare sent service reps out three times in the space of four days trying to get it working correctly. Today, almost everything has to go back to Apple to be replaced; there are no more Apple-sanctioned repair outlets and the Apple store can't do much more than elevated diagnostics tests. If you get into a car accident, you can take it to the dealer for repair but it'll likely be much more expensive because their goal is to keep the car running to their specifications. If the repair costs are excessive, your insurance might just total the car. You could still take it to a garage, get it repaired for a fraction of what the insurance claim was and get many more years of use out of it. With Apple, there's not really much option for repair, as they usually won't sell parts to aftermarket repair outlets. |
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