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by feocco
2558 days ago
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Forcing a company to have a diagnostic tool or team to identify a problem you might not have them fix is silly IMO. So is forcing their hand on creating a repairable product. I don't expect Microsoft to be able to easily identify obscure hardware issues with a design like my Surface Book 2. I do expect them to create a hardware product that doesn't break easily. Supplying the specs is a big benefit in my purchase decision. But not something I think should be required since it will undoubtedly give competitors more of an edge in their own development. The onus is on me to purchase a product that matches my needs. |
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